JPM MEDICAL TRADING provides nationwide door-to-door delivery across all provinces and major islands in the Philippines, serving both Metro Manila-based clients and remote public health units or private provincial medical centers.

Delivery timelines begin only after your order is formally confirmed, payment is cleared, and any required building or room delivery protocols for specialized equipment are finalized. Standard delivery windows are typically 3–7 business days for regional hubs and up to 14 business days for remote island provinces, though actual timing may vary due to factors beyond our control, such as severe weather, maritime disruptions, port congestion, or other logistical delays. Our customer care team can assist with tracking throughout the process.

For heavy medical equipment (e.g., motorized fowler beds, ventilators, or heavy trolleys), the receiving facility is responsible for ensuring clear entry routes, functioning service elevators, and adequate loading bays on the scheduled delivery date.

Upon arrival, the client’s authorized procurement officer or receiving staff must inspect the shipment with our logistics personnel to verify item counts and packaging integrity. Delivery is considered complete once the authorized representative signs the Delivery Receipt (DR) and invoice, at which point the risk of loss transfers to the buyer. Any visible damage, shortages, or missing accessories must be noted on the DR before signing; an unsigned or unmarked receipt is treated as proof that the delivery was complete and undamaged.