Frequently Asked Questions
Q: Are your medical items fully legal and safe for hospital use?
A: Yes. All our products are FDA Approved, manufactured under strict international parameters, and fully compliant with Department of Health (DOH) requirements.
Q: Do you participate in government bidding processes?
A: Absolutely. JPM Medical Trading is a fully verified PhilGEPS Registered merchant, allowing us to supply provincial health offices, regional hospitals, and rural health units seamlessly.
Q: What geographical areas do you deliver to?
A: We offer absolute nationwide delivery. No matter if your clinic is located within Metro Manila or a remote island in Visayas or Mindanao, we coordinate with trusted cargo lines to reach you.
Q: Can we customize a Mobile Clinic Vehicle through you?
A: Yes, we specialize in building custom mobile clinic solutions. We can outfit specific vehicles with required diagnostic machinery, patient screening furniture, and independent power configurations.
Q: What are your accepted payment structures?
A: We accept bank transfers (BDO/Metrobank), institutional corporate checks, and verified digital payment integrations. Please view our full Payment Policy section below for further instructions.
Delivery Information
Fast, Secured Logistics Wherever You Are
At JPM Medical Trading, we understand that delays in medical supplies can impact actual patients. We utilize a highly organized distribution workflow to move orders swiftly and securely:
- Metro Manila Logistics: Orders for small clinical goods and consumables are processed within 1–2 working days. Large items like medical furniture can be deployed via our dedicated corporate delivery trucks.
- Provincial Luzon Shipping: Sent via certified domestic land couriers, land cargo networks, or customized trucking agreements based on cargo size.
- Visayas and Mindanao Delivery: To cater to our far-reaching regional partners, we work closely with top-tier inter-island sea freight forwarders and air cargo services. Heavy equipment is securely crated to avoid structural vibration damage during ocean transit.
- On-Site Warehouse Pickups: Clients may pick up their orders directly at our physical storefront at 1678 Bambang St, Santa Cruz, Manila during active business hours (Monday–Saturday, 8:00 AM – 5:00 PM). Please coordinate with your dedicated account manager beforehand to confirm your allocation is packed and ready.
Payment Policy
Secure Transaction Procedures
To guarantee an auditable, transparent ordering system, JPM Medical Trading employs standard payment workflows for retail and commercial orders:
- Direct Bank Transfers (Over-the-Counter or Online Banking): We accept direct payments to our official JPM Medical Trading corporate accounts (Bank details are issued alongside your official proforma invoice).
- Corporate Checks: Institutional check payments are accepted for bulk institutional accounts. Orders are queued for immediate dispatch once the bank clears the check amount (typically 1–3 clearing days).
- Digital Wallets & SMS Billing: For walk-in retail purchases or swift sample requests, payments can be verified through mobile wallets tied directly to our hotlines.
- Government Account Purchase Orders (PO): For qualified PhilGEPS bidding contracts and verified public health units, specialized institutional payment structures can be drafted upon review of legal procurement contracts.
